FAQ
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How do we get started?
We’ll begin with a free 20-minute discovery call to discuss your business needs, goals, and challenges. This helps us determine whether we’re a good fit. If you’d like to move forward, the next step is a paid business audit where I evaluate your systems and processes and provide a detailed, actionable report tailored to your business.
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Do you work with clients remotely?
Yes! I work with small business owners anywhere in the U.S. using video calls, screen sharing, and shared online workspaces. If you’re local to the Harrisburg, PA area, in-person sessions can be arranged. (Travel time is not billed)
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What types of services do you provide?
Everything starts with a comprehensive business audit, where I review your systems and workflows and provide a detailed, actionable report. Based on the audit, I can help implement solutions; from setting up tools and automations to organizing files, creating templates, and training your team, all tailored to your business’s needs. Check out the Services page for a more detailed list.
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How long does a project take?
Timelines depend on what’s uncovered in the audit. Most smaller implementations wrap up in 1–2 weeks, while more complex system setups and process overhauls may take 3–6 weeks. Ongoing support is available after implementation if you need it.
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How does billing work?
The audit is always billed separately and upfront since it’s the foundation of everything else. After you receive your audit report, you can decide which solutions you’d like implemented and purchase blocks of contracted hours or a project-based package. Additional hours for training or ongoing support are also available.
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What if I’m not tech-savvy?
No problem! I’ll meet you right where you are. I break everything down into clear, simple steps and can provide written guides or screen recordings so you can revisit the instructions anytime. My goal is to make the process easy and stress-free, no matter your starting point.
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Do you recommend specific software or tools?
I don’t partner with any particular tool or platform, which means my recommendations are always unbiased. I focus on finding the best tool for your business needs (often the most affordable option) to save you money without sacrificing functionality.
Contact
Every great flight starts with a first step. If you’re ready to bring clarity, simplicity, and confidence to your business, I’d love to hear from you. Reach out and let’s explore how I can help your ideas take flight.